Certification Report for EQS Integrity Line 2

Website Owners: EQS Group AG
Website Domain: barrierfree.integrityline.com
Certificate Status: Bronze
Certification Date: 2022-09-14

WACA certification

With this certificate, the WACA initiative strives for a very high level and outstanding quality of accessibility, which is why the most basic WCAG criteria must be met for successful certification. The auditors test according to a predefined scheme and their own testing methodology strictly according to these criteria. The WACA certificate is awarded at 3 different levels. For each WCAG success criterion, a separate grading for gold, silver and bronze has been defined. This means that websites that do not meet the highest WCAG requirements or are best practice, but have basic accessibility and do not exclude anyone from using the website, can also be awarded. For the Silver or Bronze grades, accessibility efforts must be clearly and unambiguously recognizable, see definition of WACA grades.

WACA certifies websites that can be narrowed down precisely, usually defined by a URL, and draws a representative sample (test sample) from this. However, the following content or functions of a website are generally excluded from the audit:

  • PDF
  • EPUB
  • Live transmitted time-based media
  • Content that is only available to a closed group of people and not to the general public (extranets and intranets).
  • external content from third-party providers that was neither financed nor developed by the website operator and is therefore not subject to its control (such as Google Maps, YouTube, Facebook, external iframes and widgets, etc.), defined as follows:
    • Third-party content that cannot be interacted with (e.g. Facebook tracking pixels) is excluded from the check.
    • Third-party content that does not provide basic, central functionality of the page is excluded from the check.
    • Third-party content that provides additional information and is essential for users requires an alternative.
    • If a website consists largely of third-party content, certification is rejected and the order is not accepted. Website is not auditable in this case.
  • Online maps and map services, but these must have an accessible alternative.
  • Google Captcha (ReCaptcha V2): Only valid for WACA quality levels Silver and Bronze.

General Comment of the Certification Authority:

For this WACA certification, 7 templates of the relevant web application were checked for web accessibility according to WCAG 2.1 - A and WCAG 2.1 - AA (https://www.w3.org/WAI/WCAG20/quickref/). A strong orientation towards accessibility can be seen in the tested templates.
As a representative sample for the entire application, a complete use case of a test version including login/logout and mailbox in German and English language was selected for the certification audit. The product website www.eqs.com/de/compliance-loesungen/integrity-line/ was not in the scope of this audit.

The following contents or functions of a website and web apps are generally excluded from the WACA Certificate audit:

  • Websites containing non-German and/or English language content
  • Apps for mobile applications
  • PDFs
  • Live broadcast time-based media
  • Content that is only available to a closed group of people and not to the general public (extranets, intranets)
  • External third-party content that was neither financed nor developed by the website operator and is therefore not subject to their control (such as Google Maps, YouTube, Facebook, other Iframes and widgets, ...) as follows:
    • Third-party content that you cannot interact with (such as Facebook tracking pixels) is excluded from the certification process.
    • Third-party content that does not provide a basic core functionality is excluded from the certification process.
    • Third-party content that provides additional information and is essential to users needs to provide an alternative.
    • If a website consists largely of third-party content, certification will be rejected and the application will not be accepted. The website is not auditable.
  • Online maps and map services, though these must provide an accessible alternative
  • Google Captcha (ReCaptcha V2): valid only for the Silver and Bronze level

Evaluated test sample

WACA deviations and WACA gradations

    EQS Integrity Line 2: T1 Startseite DE

    Criterion 1.3.1 - Info and Relationships: Bronze

    Lists: in the menu a list would be a good semantic element
    (this also appears on subpages and is not explicitly mentioned there)

    Criterion 1.4.10 - Reflow: Silver

    at a certain viewport size the logo overlays the first menu item
    not quite perfect now but was optimized

    Criterion 2.4.1 - Bypass Blocks: Silver

    a skiplink to the content is now available, the skiplink should be "germanized" (in the german language version)

    Criterion 2.4.2 - Page Titled: Bronze

    the html title "barrierfree" does not describe the page content
    => ensure meaningful page title
    ("barrierfree" as prefix/project name also appears on other subpages and is not explicitly mentioned there)
    because of the test setup bronze is tolerable

    Criterion 2.4.3 - Focus Order: Bronze

    when closing overlays (mailbox, login, error message) the keyboard focus sometimes jumps to the top of the page (occurs also on subpages and is not explicitly mentioned there)
    => ensure useful tab order

    Criterion 3.3.1 - rror Identification: Bronze

    some error messages are only in english (also in the german language version) => should be germanized

    e.g. Incorrect incident number or password. Note: If you cannot remember your login details, you will need to re-submit your report in order to receive new login details.

    EQS Integrity Line 2: T2 Startseite EN

    EQS Integrity Line 2: T3 Meldung abgeben

    Criterion 1.4.1 - Use of Color: Silver

    mobile still not quite optimal but tolerable

    Criterion 2.1.1 - Keyboard: Bronze

    mobile still not quite optimal but tolerable

    Criterion 2.4.7 - Focus Visible: Bronze

    the keyboard focus of the voice recording button is somewhat unclear.

    Criterion 3.3.1 - rror Identification: Silver

    mobile still not quite optimal but tolerable

    Criterion 4.1.1 - Parsing: Silver

    no real impact on assistive technologies observed - therefore tolerable

    Criterion 4.1.2 - Name, Role, Value: Bronze

    the mobile menu button does not show it's status if open or closed (aria-expanded should be used - like in the mobile menu button on the startpage)

    EQS Integrity Line 2: T4 Senden

    Criterion 1.1.1 - Non-text Content: Bronze

    The big "callsign" is a font icon and has no alternative description
    => introduce an sr-only (or similar) description (e.g. "Attention")

    Criterion 2.4.2 - Page Titled: Bronze

    the title is now "barrierfree - Form Submitted", this is now better but also in the German page in English - but tolerable for Bronze

    EQS Integrity Line 2: T5 Postfach

    Criterion 1.3.1 - Info and Relationships: Bronze

    headings: in each content tab a heading should be inserted as H2 (e.g. <h2>writing traffic</h2>)

    semantics: too less semantics in the listing of the case and the files, ere the use of e.g. lists would be more appropriate

    Criterion 2.4.7 - Focus Visible: Silver

    The keyboard focus of the voice recording button is a bit unclear. It is not immediately clear when you can activate the button and when not. It should be made clearer when the focus is on the button (possibly by an outline).

    EQS Integrity Line 2: T6 Logout

    EQS Integrity Line 2: T7 Datenschutz

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